Strategic SaaS Account Director - Northern Europe

Sqills; Amersfoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading technology company in Mpumalanga, South Africa, is looking for an experienced Account Director to manage key accounts and drive customer success. The ideal candidate will have a Master’s degree in Business Administration and at least eight years of experience in IT or transport. Responsibilities include building customer relationships, overseeing account growth, and leading strategic initiatives. This role offers an open, dynamic environment with opportunities for impact and professional growth.

Benefits

Diverse and agile team

Flat structure environment

Exciting travel opportunities

Qualifications

• At least eight years of experience as an Account Manager or similar role in IT/technology and/or transport industry.
• Proven track record of building and expanding relationships at senior leadership levels.
• Advanced knowledge of account management tools and processes.
• Fluent in English; professional working proficiency in French and/or Spanish is a plus.

Responsibilities

• Serve as a champion for customer-focused strategies, ensuring customer priorities drive decisions.
• Build and maintain meaningful relationships with customer stakeholders.
• Grow revenue through upsell and cross-sell with existing S3 Passenger modules.
• Develop and maintain strategic account plans for growth opportunities.
• Collaborate with internal teams for exceptional service and delivery.
• Oversee governance and value delivery for up to five customers.
• Lead steering committees and strategic meetings, ensuring alignment.

Skills

Customer-centric leadership

Relationship management

Revenue growth

Strategic account planning

Stakeholder alignment

Governance and value delivery

Strategic leadership

Solution selling in SaaS

Team leadership

Education

Master's degree in Business Administration

Job description

A leading technology company in Mpumalanga, South Africa, is looking for an experienced Account Director to manage key accounts and drive customer success. The ideal candidate will have a Master’s degree in Business Administration and at least eight years of experience in IT or transport. Responsibilities include building customer relationships, overseeing account growth, and leading strategic initiatives. This role offers an open, dynamic environment with opportunities for impact and professional growth.