Strategic Key Account Manager - Global Logistics

DSV; Kempton Park; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global logistics company is seeking a Key Account Manager in Kempton Park, South Africa. This critical role focuses on enhancing customer engagement and satisfaction within the logistics sector. Candidates should possess a Bachelor's Degree and have over 5 years of experience in Key Account Management, particularly in the automotive vertical. Strong communication and negotiation skills are essential to manage relationships and drive strategic initiatives. Join us to make a significant impact on customer success and business growth.

Qualifications

• 5+ years in the logistics industry, specifically in Key Account Management.
• Experience in managing Key Accounts within the Contract Logistics Automotive vertical.
• Competence in using Excel for data analysis and PowerPoint for presentations.

Responsibilities

• Lead customer engagement through structured high-value interactions.
• Collaborate with global stakeholders to ensure a unified experience.
• Monitor customer satisfaction and drive responses to issues.

Skills

Strong Verbal Communication

Negotiation Skills

Relationship Management

Customer Service Orientation

Strategic Thinking

Education

Bachelor’s Degree in Business Administration

Advanced degrees (MBA or similar)

Tools

Microsoft Dynamics

Supply Chain Software

Job description

A global logistics company is seeking a Key Account Manager in Kempton Park, South Africa. This critical role focuses on enhancing customer engagement and satisfaction within the logistics sector. Candidates should possess a Bachelor's Degree and have over 5 years of experience in Key Account Management, particularly in the automotive vertical. Strong communication and negotiation skills are essential to manage relationships and drive strategic initiatives. Join us to make a significant impact on customer success and business growth.