Strategic HR Partner for Contact Centre Performance

Teleperformance; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading business performance firm in Gqeberha seeks an experienced HR professional to oversee HR operations, drive employee engagement, and manage absence and attrition strategies. Candidates should possess an HR Degree/Diploma and have experience in the Contact Centre Industry. The role demands strong communication skills and the ability to work under pressure. Competitive compensation package offered.

Qualifications

• 12 months experience in a HR role within Contact Centre Industry.
• 3-5 years experience as a Human Resource Business Partner.
• Experience in Absence Management.

Responsibilities

• Perform HR onboarding and maintain HR operations.
• Assist in implementing staff engagement initiatives.
• Support managers with employee relations advice.
• Manage absence and attrition based on retention strategy.

Skills

Analytical skills

Relationship building

Ability to work under pressure

Verbal communication

Written communication

Education

HR Degree/Diploma

Matric / Equivalent

Tools

Outlook

Excel

PowerPoint

Job description

A leading business performance firm in Gqeberha seeks an experienced HR professional to oversee HR operations, drive employee engagement, and manage absence and attrition strategies. Candidates should possess an HR Degree/Diploma and have experience in the Contact Centre Industry. The role demands strong communication skills and the ability to work under pressure. Competitive compensation package offered.