Store Team Leader — Drive Sales & Service Excellence

Elex Academic Bookstore; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading academic bookstore in Pretoria is seeking an experienced Store Manager to oversee operations. The role includes managing sales staff, maintaining inventory, resolving customer issues, and developing supplier relationships. Ideal candidates will have a diploma and a minimum of 4 years of experience in customer service and retail. This position offers a temporary-to-permanent contract over 12 months, ensuring stability and growth opportunities.

Qualifications

• Minimum 4 years in customer service and retail experience.
• Strong leadership and team management skills.
• Ability to resolve customer issues effectively.

Responsibilities

• Oversee daily operations of the bookstore.
• Manage sales staff and maintain inventory.
• Develop relationships with suppliers.

Skills

Customer service

Retail management

Inventory management

Education

Diploma

Job description

A leading academic bookstore in Pretoria is seeking an experienced Store Manager to oversee operations.

Responsibilities include managing sales staff, maintaining inventory, resolving customer issues, and developing supplier relationships.

Candidates should have a diploma and a minimum of 4 years in customer service and retail experience.

This position offers a temporary-to-permanent contract over 12 months.