Store Supervisor - Port Shepstone Mall Showroom

Homechoice; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African homeware retailer seeks a Store Supervisor in Durban, KwaZulu-Natal. The ideal candidate will manage all administrative procedures and ensure compliance while driving operational efficiency and sales. Responsibilities include overseeing stock management, providing staff training, and ensuring adherence to health and safety regulations. Candidates should have a Grade 12 qualification and a minimum of 10 years' experience in compliance and admin management. Availability for shifts and holidays is essential.

Qualifications

• Minimum 10 years experience in Compliance and Admin Management.
• Clear criminal and ITC record required.
• Must be available to work shifts, weekends and public holidays.

Responsibilities

• Coordinate and manage administrative procedures and systems.
• Drive operational efficiency by planning and executing accurate financial stock takes.
• Provide training, coaching, and guidance to staff.

Skills

Energy and positive attitude

Persuasive and influencing skills

Ability to work independently

Excellent communication skills

Strong analytical ability

Education

Grade 12/Matric/NQF 4

Job description

Store Supervisor

homechoice is a leading South African homeware retailer. For 40 years weve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

Responsibilities

The ideal candidate will coordinate and manage all administrative procedures and systems, ensuring a strong internal control environment through the consistent implementation of policies, procedures, Standard Operating Procedures, and the Self-Audit process. What you will love doing in this role Drive operational efficiency by planning and executing accurate financial stock takes, ensuring showroom processes (inventory, receiving, and frontline) comply with legal regulations, aligning merchandise to the product catalogue, and maintaining visual merchandising standards. Manage showroom productivity across all areas to drive sales and develop timely action plans to address deficiencies. Maintain optimal stock levels through efficient stock control processes, overseeing accurate stock takes and counts. Implement strict cash management procedures, including reconciliation, deposit control, investigation of shrinkage or counterfeit issues, and minimizing cash exposure to reduce risk. Provide training, coaching, and guidance to staff on internal controls and store risk awareness to maximize efficiency and ensure compliance. Deliver timely and accurate reporting on the internal control framework, highlighting and addressing deficiencies. Assist in leading sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue. Ensure adherence to all health and safety regulations, maintaining a safe and compliant store environment. Oversee stock management duties to maintain optimal inventory levels and ensure smooth store operations. Monitor catalogue stock levels, ensuring inventory is accurate and aligned with the latest product offerings. Manage goods returns efficiently while keeping store processes and documentation up to date.

Requirements

What youll need to do this role Grade 12/Matric/NQF 4 - Minimum (Required) Min 10 years experience in Compliance and Admin Management Clear criminal and ITC record Must have Must not be currently debarred or declared not fit and proper in terms of the FAIS Act Must be available to work shifts, weekends and public holidays. Working in the homewares retail industry would be advantageous

We love you

• We love your energy and positive attitude in motivating your team and creating an engaging store environment.
• We love your persuasive and influencing skills to drive sales and operational outcomes.
• We love your ability to work independently while also leading and supporting your team.
• We love your excellent communication skills to coach, guide, and support staff effectively.
• We love your strong analytical ability and attention to detail in managing store operations and reporting.

Location

Durban, KwaZulu-Natal