Store Performance Leader - Customer Experience & Ops

The Legends Agency; Kraaifontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about retail, this role offers a great opportunity for career advancement.

Qualifications

• Minimum 4 years of retail experience with proven management experience.
• Strong communication and negotiation skills.
• Proficient in Microsoft Office and retail operating systems.

Responsibilities

• Manage store operations including sales performance and staff leadership.
• Achieve sales targets and profitability through effective budgeting.
• Ensure high standards of customer service and resolve queries.

Skills

Leadership

Communication

Negotiation

Results-driven mindset

Education

National Diploma in Business Administration, Commerce, Accounting, or related field

Tools

MS Office

Retail operating systems

Job description

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about retail, this role offers a great opportunity for career advancement.