Store Operations Manager

The Talent Room; George; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A retail hiring firm seeks a Store Operations Manager in George, South Africa. The ideal candidate will have at least 5 years of retail management experience, particularly in hardware or building materials. Responsibilities include overseeing daily operations, managing a diverse team, implementing loss prevention strategies, and ensuring the store's profitability and operational excellence. Strong product knowledge and proficiency in inventory management systems are essential. This position offers the opportunity to make a significant impact on store performance.

Qualifications

• Minimum 5 years’ retail management experience, preferably in hardware or building materials.
• Proven loss prevention experience with measurable results.
• Strong product knowledge of hardware, tools, paints, and building supplies.
• Demonstrated experience leading diverse teams.

Responsibilities

• Accountable for daily store operations and profitability.
• Lead and coach staff to ensure performance standards.
• Implement loss prevention controls and reduce shrinkage.
• Oversee inventory management and operational KPIs.
• Monitor sales performance and implement corrective actions.

Skills

Retail management

Loss prevention

Product knowledge of hardware

Team management

Operational execution

POS systems proficiency

Job description

Store Operations Manager

Our client in George is hiring a Store Operations Manager. An established hardware and building materials retailer is seeking an experienced and execution-focused Store Operations Manager to take full ownership of store performance, profitability, and operational excellence.

Job Description

The Store Operations Manager will be responsible for managing all aspects of store operations, driving profitability, implementing effective loss prevention controls, and leading a high-performing team to achieve operational and financial targets.

Responsibilities

• Full accountability for daily store operations and overall profitability
• Lead, manage, coach, and discipline staff to ensure performance standards are met
• Implement and maintain loss prevention controls and shrinkage reduction strategies
• Maintain high standards of store presentation, merchandising, and stock levels
• Oversee inventory management, deliveries, and operational KPIs
• Monitor sales performance and implement corrective actions where required
• Ensure compliance with company policies, procedures, and safety regulations

Requirements

• Minimum 5 years’ retail management experience, preferably within hardware or building materials
• Proven loss prevention experience with measurable results (experience examples required)
• Strong product knowledge of hardware, tools, paints, and building supplies
• Demonstrated experience managing and leading diverse teams
• Strong operational and execution skills with a hands-on management approach
• Proficiency in POS systems and inventory management systems
• Ability to work with metrics and operational reporting
• Valid driver’s licence
• Clear criminal record

Candidate Note

Please note only candidates that meet the minimum requirements will be considered.