Store Manager, Retail - iStore Southern Suburbs, Cape Town

Core Group; Wes-Kaap; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading technology retailer in South Africa seeks an experienced iStore Manager to oversee store operations and lead a high-performing team. You will ensure the store meets its financial and developmental targets while providing exceptional customer experience and expert support for Apple products. The ideal candidate has over 5 years of retail leadership experience and a strong grasp of operational excellence.

Qualifications

• 5+ years leading large teams in a complex and high turnover environment.
• Proven ability to work in a fast-paced environment.
• Experience in compiling reports on store performance.

Responsibilities

• Oversee store operations and lead the team.
• Ensure the store achieves its financial and developmental targets.
• Provide expert advice and support regarding Apple products.

Skills

Leadership

Customer experience management

Strategic thinking

Retail operations

Agility

Education

Completed Matric

Tertiary Qualification

Job description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations. You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.

Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Please apply today!