Store Manager : Markham

Tfg Limited; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa seeks a Store Manager I responsible for driving sales, managing budget and inventory, and leading a high-performing team. Ideal candidates will have at least 5 years of experience in retail management, including 3 years in a flagship store leadership role. Strong leadership, customer focus, and the ability to adapt are essential. The role offers opportunities to foster a positive environment and ensure customer satisfaction.

Qualifications

• 5 years of retail store management experience, including 3 years in flag store leadership.
• Ability to manage expenses and stock losses effectively.
• Experience in driving turnover and customer satisfaction.

Responsibilities

• Set sales targets and develop strategies.
• Oversee budget management and inventory control.
• Lead staff recruitment, development, and performance management.

Skills

High sense of urgency

Outstanding leadership

Interpersonal skills

Strong communication skills

Ability to adapt

Admin orientated

Education

Matric certificate

Tools

Dayforce

Yoobic

RFID applications

Job description

The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• A Matric certificate
• 5 years retail store management experience with a minimum of 3 years flag store leadership experience
• High flexibility and ability to adapt to different customers and situations.
• Knowledge in Dayforce, Yoobic and RFID applications will be advantages

Skills

• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated

Management Experience

• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management Behaviours

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to