Store Manager: Lead Sales, Service & Growth

The Foschini Group; Noord-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa is seeking an experienced store leader. Your primary responsibilities will include driving sales and managing expenses while ensuring customer satisfaction. You must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership role. The ideal candidate will be skilled in customer service, sales management, and building customer loyalty. This position offers the opportunity to drive growth in a dynamic team environment.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Drive turnover to ensure the achievement of targets.
• Control expenses effectively.
• Manage stock losses in line with company standards.
• Handle people management, including recruitment and development.
• Execute in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing customer service strategy.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

A leading retail company in South Africa is seeking an experienced store leader. Your primary responsibilities will include driving sales and managing expenses while ensuring customer satisfaction. You must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership role. The ideal candidate will be skilled in customer service, sales management, and building customer loyalty. This position offers the opportunity to drive growth in a dynamic team environment.