Store Manager - Gateway

CaRRoL BoYeS; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company seeks a Store Manager to oversee daily operations and ensure exceptional customer service. The role demands a minimum of 5 years of retail management experience with strong people management and customer service skills. The successful candidate will join a dynamic team focused on effective service delivery and sales growth.

Benefits

Medical benefits

Retirement benefits

Qualifications

• Minimum 5 years of retail and retail management experience.
• Demonstrated ability to train employees and be an effective salesperson.
• Strong customer service, stock management, and communication skills.

Responsibilities

• Manage daily operations of the business and ensure sales goals are met.
• Direct employees in daily operations such as serving customers and inventory management.
• Conduct onboarding of new employees.

Skills

People Management

Inventory Control

Customer Service

Staff Training

Reporting

Education

Matric / Grade 12

Additional qualification

Job description

As a Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.

Responsibilities

• Manage daily operations of business and ensure sales goals are met
• Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
• Assign duties to relevant employees
• Conduct onboarding of new employees
• Ensure adherence to health and safety regulations
• Track and manage inventory at store
• Shifting staff to ensure effective cover
• Daily, weekly & monthly reporting
• Staff motivation

Qualifications & Experience

• Matric / Grade 12 minimum requirement
• Additional qualification an advantage
• Minimum 5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
• Strong customer service, Stock management and communication skills
• Luxury brands experience an advantage

Required Skills

• People Management
• Inventory Control
• Customer Service
• Staff Training
• Reporting

Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.

Equal Opportunity Statement

Carrol Boyes is an equal opportunity employer, ensure diversity in all levels of the organisation.