Store Manager

PEP; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a Store Manager in Durban to drive sales and manage cost control while ensuring world-class store standards. The role requires strong leadership skills, ideally with 1-2 years in retail, and a passion for customer service. Responsibilities include managing stock, administrative tasks, and leading a team to achieve business objectives. Candidates with relevant qualifications in business or retail are preferred. Closing date: 13 February 2026.

Qualifications

• Grade 12 or equivalent qualification essential.
• Ideally 1-2 years experience in a retail leadership role.
• Proficient in English communication.

Responsibilities

• Lead store team to meet KPIs including sales and cost management.
• Manage stock and promote store image effectively.
• Ensure compliance with security and administrative guidelines.

Skills

Customer service

Leadership

Interpersonal skills

Communication

Ability to work under pressure

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Overview

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

Responsibilities

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Job Requirements

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

Attributes Required

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date: 13 February 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.