Store Leader

Cape Union Mart International; Secunda; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A retail leader is seeking a Store Manager in Secunda to drive sales and ensure profitability. The candidate will manage financial aspects, stock control, and foster exceptional customer service. Leadership skills and ability to communicate across levels are essential. With over 5 years of store management experience and a strong customer service focus, this role offers a dynamic work environment in a prominent retail setting.

Qualifications

• Minimum of 5 years’ Store Management experience.
• Minimum of 8 years' Retail experience.
• Ability to communicate effectively at all levels.

Responsibilities

• Achieve annual sales budget through exceeding daily and monthly budgets.
• Manage financial aspects of running the store.
• Deliver exceptional customer service.

Skills

Leadership

Customer service

Financial management

Stock management

Communication

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.