Spanish speaking Gaming Support Agent job – Competitive salary + benefits – Johannesburg, South[...]

Language Recruiters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading iGaming company in Johannesburg is seeking a Spanish-speaking Gaming Support Agent to enhance the gaming experience for players. You will provide exceptional customer support, resolve technical issues, and engage with the gaming community. Ideal candidates are fluent in Spanish, passionate about gaming, and enjoy collaboration. This role requires shift work to ensure round-the-clock assistance in a dynamic environment.

Qualifications

• Fluent in Spanish, both written and spoken.
• Passionate about gaming and familiar with gaming platforms and terminology.
• A natural problem solver who thrives on providing excellent customer support.
• Comfortable with technology and quick to learn new gaming systems.
• Team player who loves collaborating and bringing positive energy.
• Willing to work in shifts to provide round-the-clock support.

Responsibilities

• Provide top-notch customer support to Spanish-speaking gamers, addressing inquiries and ensuring a seamless gaming experience.
• Assist players with technical issues, guiding troubleshooting steps and resolving gaming-related problems.
• Become a gaming expert by learning the ins and outs of our gaming platforms, features, and offerings.
• Collect player feedback and insights to help improve our gaming products and services.
• Contribute to a vibrant gaming community by engaging with players and fostering camaraderie.
• Collaborate with fellow gaming enthusiasts to ensure the ultimate gaming experience for players.

Skills

Fluency in Spanish

Customer Support

Problem Solving

Technology Adaptability

Team Collaboration

Job description

Are you a Spanish speaking legend with a passion for iGaming? We’re on the hunt for a Spanish speaking Gaming Support Agent to join a leading iGaming company in Johannesburg, South Africa. Join a team where the gaming action never stops and create epic gaming experiences together. Apply today and become part of the iGaming revolution!

Key Responsibilities:

1. Provide top-notch customer support to Spanish-speaking gamers, addressing inquiries and ensuring a seamless gaming experience.
2. Assist players with technical issues, guiding troubleshooting steps and resolving gaming-related problems.
3. Become a gaming expert by learning the ins and outs of our gaming platforms, features, and offerings.
4. Collect player feedback and insights to help improve our gaming products and services.
5. Contribute to a vibrant gaming community by engaging with players and fostering camaraderie.
6. Collaborate with fellow gaming enthusiasts to ensure the ultimate gaming experience for players.

Requirements:

1. Fluent in Spanish, both written and spoken.
2. Passionate about gaming and familiar with gaming platforms and terminology.
3. A natural problem solver who thrives on providing excellent customer support.
4. Comfortable with technology and quick to learn new gaming systems.
5. Team player who loves collaborating and bringing positive energy.
6. Willing to work in shifts to provide round-the-clock support.