Social Media Coordinator

Ithemba Recruitment- Sourcing Top Talent; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic recruitment company is looking for a Social Media Coordinator to enhance its social presence through engaging content and exceptional customer service. The ideal candidate will manage social media channels, drive customer engagement, and compile performance reports. A diploma in marketing or related field and 2-5 years of digital marketing experience are required. This role offers an opportunity to work in a vibrant team and contribute to the brand's growth.

Qualifications

• 2-5 years experience in a similar role working across digital channels.
• Confidence in creating engaging social media content.
• Strong understanding of current marketing trends.

Responsibilities

• Plan, schedule & post branded content across social media channels.
• Manage community engagement and customer conversations daily.
• Compile monthly reports on social media performance.

Skills

Community management

Copywriting skills

Digital marketing

Content creation

Education

Diploma or tertiary studies in marketing, communications, PR or similar

Job description

Our company is on the hunt for a Social Media Coordinator who will support and strengthen our company's Division through enabling a greater social presence in the market place by meeting customers where they are at with meaningful content, brand right engagement & world class customer service.

Duties and responsibilities

• To plan, schedule & post branded content across Sportscenes owned social media channels based on marketing & promotional calendar
• Manage the above content through monthly social media & paid schedules
• Community management, customer engagement & daily conversations on social media
• Liaising with customer service, logging of daily complaints & online reputation management
• Amplify messaging on social media for brand events or engagement activities
• Drive data acquisition through social media
• Monthly reports to marketing team
• Competitor analysis & opportunities
• Trending topics & relevant news/ opportunities

Qualifications and experience

• Diploma or tertiary studies in marketing, communications, PR or similar
• Confidence and 2-5 years experience in a similar role working across digital channels: website, social media platforms, blogs
• Strong creative eye & excellent copy writing skills
• Up to date with key trends & industry news