Showroom Manager- Umlazi

homechoice; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Homechoice is seeking a Showroom Manager for their Durban location. Responsible for the overall management of the showroom, the ideal candidate will oversee operations, ensure exceptional customer experiences, manage stock, and lead a dedicated team to achieve sales objectives. This role offers the opportunity to drive business growth through effective project management, communication, and team development.

Qualifications

• Experience in retail management highly desirable.
• Strong leadership and sales skills.
• Ability to manage operations and train staff effectively.

Responsibilities

• Oversee sales objectives and drive operational efficiency.
• Manage stock control and ensure effective stock management.
• Lead, motivate, and develop store staff.

Skills

Sales Management

Operational Efficiency

Customer Experience

Communication

Team Leadership

Education

Relevant Retail Management Qualification

Job description

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role

• Manage Sales and Operations : Oversee sales objectives and drive operational efficiency.
• Stock Control : Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication : Facilitate accurate and timely in-store communication across the showroom.
• Cash Management : Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays : Execute and implement monthly promotions and visual merchandising displays.
• Store Security : Safeguard store security and prioritize the well-being of staff.
• Training and Development : Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets : Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience : Deliver a consistently exceptional customer experience.
• Stockroom Management : Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness : Ensure showroom and back-of-house areas are well-maintained and orderly.
• Reporting : Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
• People Management : Lead, motivate, and develop store staff to achieve business objectives.
• Project Management : Manage and implement key projects to support business growth and operational improvements.