Shop Assistant / Cashier X2- Clickseastgate

Clicks Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Johannesburg is looking for a Shop Assistant / Cashier to execute operational activities efficiently at the point of sale. Responsibilities include maintaining accuracy when scanning merchandise, handling cash, and promoting the membership clubcard. The ideal candidate should have strong customer orientation and good communication skills. This entry-level full-time role offers an exciting opportunity to provide exceptional customer service in a dynamic retail environment.

Qualifications

• Essential: Grade 12.
• Desirable: Maths 50% and English 50% at Grade 12 level.
• Desirable: experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain high accuracy when scanning merchandise and handling cash.
• Promote the Clicks' clubcard and enroll new members.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Job description

Job Overview

• Job title: Shop Assistant / Cashier
• Location: Johannesburg
• Contract: Permanent
• Listing reference: click_******
• Listing status: Online
• Apply by: 28 December ****

About Our Company

Clicks Group delivers service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Description

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.

To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.

To ensure the safe handling of cash at all times.

To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.

To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.

To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills

• Planning and organising skills
• Problem‑solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies

• Essential
  • Relating and networking
  • Following instructions and procedures
  • Delivering results and meeting customer expectations
• Desirable
  • Working with people
  • Persuading and influencing
  • Planning and organising
  • Coping with pressures and setbacks

Experience

No specific prior experience required beyond a customer-facing role within a retail/FMCG store operations environment.

Minimum Requirements

Desirable: experience in a customer-facing role within a retail/FMCG store operations environment.

Education

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Retail