Shop Assistant/Cashier P27

Ackermans; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Cape Town is seeking a customer-focused individual for the P27 role. The position involves enhancing the shopping experience through excellent service, efficiently processing transactions, and maintaining stock displays. Ideal candidates should have previous retail experience, strong communication skills, and high energy levels. Join a dynamic team and grow your career in an exciting retail environment.

Qualifications

• Previous retail experience would be advantageous.
• Ability to assist shoppers and handle customer queries.
• Experience in cashier duties and handling payments.

Responsibilities

• Provide excellent customer service to enhance shopping experience.
• Perform cashier duties including processing payments and refunds.
• Ensure stock is correctly priced and displayed.
• Participate in stock takes and report suspicious activity.

Skills

Excellent customer service skills

Communication skills – fluent in English

High energy levels

Highly motivated

Job description

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial)
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.