Shop Assistant/Cashier P27

Ackermans; Alberton; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Alberton is seeking a candidate for the P27 role focused on delivering exceptional customer shopping experiences. The position involves customer service, cashier duties, stock merchandising, and ensuring the store meets company policies. Ideal candidates should possess strong customer service skills, effective communication, and previous retail experience would be advantageous. This role is designed for individuals who thrive in dynamic environments and are motivated to enhance their career.

Qualifications

• Previous retail experience would be advantageous.

Responsibilities

• Provide excellent customer service to ensure a great shopping experience.
• Process cash and card payments, and handle customer refunds.
• Merchandise stock and ensure product availability on sales floor.
• Ensure compliance with company policy for product tagging and participate in stock takes.
• Report any suspicious behavior to management.

Skills

Excellent customer service skills

Communication skills – fluent in English

Tenacious

High energy levels

Highly motivated and target driven

Job description

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial)
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints
2. Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing
3. Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions
4. Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.