Shop Assistant/Cashier

Mambo's Storage & Home; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading homeware retailer in Cape Town is seeking Cashiers and Shop Assistants to deliver exceptional customer service. Responsibilities include operating cash registers, stocking shelves, and maintaining store appearance. Ideal candidates have a Grade 12 qualification and experience in retail environments. Join a dynamic team dedicated to enhancing the customer experience.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to work both independently and within a team environment.
• Prior work experience in a retail environment preferred.

Responsibilities

• Process customer purchases efficiently.
• Stock shelves and merchandise neatly.
• Provide exceptional customer service.

Skills

Customer service

Effective time management

Communication skills

Teamwork

Education

Grade 12 qualification

Job description

Overview

Tickled pink at what we have in store for you! Thrive on the opportunities that one of the country’s fastest leading and growing plastics and homeware retailers has to offer. Join Mambos for a challenging, yet rewarding career in the retail industry. Enhance the Mambo’s customer shopping experience in a collaborative team environment as an Mambo’s Cashier or Shop Assistant. As a member of our team, you’ll be operating the cash registers, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.

Position Type: Permanent Flexi

We are here to deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Responsibilities

Duties And Responsibilities

• Collaborates with team members and communicates relevant information to direct leader
• Other duties as assigned

Cashier Responsibilities

• Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
• Provides exceptional customer service, assisting customers with their shopping experience
• Provides feedback to management on all products, inventory losses, scanning errors, and general issues
• Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy
• Adheres to cash policies and procedures to minimize losses

Shop Assistant Responsibilities

• Stocks shelves and merchandise properly to guarantee that products are available for the customer
• Follows merchandising planograms to create excellently merchandised displays
• Organizes new inventory, removes and breaks down empty boxes
• Follows all safety procedures

Qualifications

• Ability to provide prompt and courteous customer service

Education and Experience

• Ability to perform general cleaning duties to company standards
• Ability to interpret and apply company policies and procedures
• Excellent verbal communication skills
• Ability to work both independently and within a team environment
• Effective time management
• Knowledge of products and services of the company
• Cashier: Ability to operate a cash register efficiently and accurately
• Shop Assistant: Ability to achieve replenishment standards safely and properly
• Grade 12 qualification
• Prior work experience in a retail environment preferred
• Desirable: experience in a customer facing role within the retail/ FMCG store operations environment.
• A combination of education and experience providing equivalent knowledge

Personality Traits

• Retail Savvy
• Reliable & trustworthy
• Professional
• Great Communicator
• Love for the customer
• Problem solver
• Team player
• Friendly with a CAN-DO attitude

If you are excited to deliver great values to customers every day; take a sense of pride and ownership in helping drive positive results; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to make a positive impact on the world around you; come join our team. You’re going to like it here!