Service Technician / Trainer

Sydsen; Pietermaritzburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A local recruitment agency is seeking a Technical Trainer & Support Specialist to join their KwaZulu-Natal team. This role involves delivering training, providing technical support, and developing customer relationships. Ideal candidates will have a passion for technology, strong communication skills, and experience in training delivery. The position offers opportunities for growth and contribution to business development.

Qualifications

• Passion for technology and customer engagement.
• Ability to deliver training to a high standard.
• Experience in managing training schedules and reporting.

Responsibilities

• Manage and update the shared training calendar.
• Deliver training on-site and in the classroom.
• Identify opportunities for business growth.
• Build and maintain customer relationships.

Skills

Technical training

Customer service

Business development

Communication

Job description

Our client is seeking a Technical Trainer & Support Specialist to join their KwaZulu-Natal team. This is a key role that combines training delivery, technical support, customer service, and business development. If youre passionate about technology, customer engagement, and enjoy a varied role with room to grow, this opportunity is for you.

Overview

Our client is seeking a Technical Trainer & Support Specialist to join their KwaZulu-Natal team. This is a key role that combines training delivery, technical support, customer service, and business development. If youre passionate about technology, customer engagement, and enjoy a varied role with room to grow, this opportunity is for you.

Responsibilities

Planning & Training

• Manage and update the shared training calendar in Outlook.
• Communicate with Area Managers to allocate training dates and report findings.
• Provide regular activity reports, including customer feedback and market insights.
• Assist in planning training schedules, installation timelines, and follow-ups.

On-the-Job & Classroom Training

• Deliver training according to the set calendar.
• Conduct on-site and classroom-based training, including kitchen, laundry, and housekeeping.
• Ensure training is delivered on time and to a high standard.

New Business Development

• Identify opportunities for growth and contribute to generating sales leads.
• Represent the company at trade shows, customer meetings, and networking events.

Sales & Customer Liaison

• Build and maintain strong customer relationships.

Important Notice to Applicants

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