Service Supervisor Field Service Global Grade 10 Readvertised

Barloworld Equipment (Pty) Ltd; Kathu; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading equipment maintenance company in Kathu is seeking a qualified Artisan to supervise a skilled team in the repair and maintenance of earthmoving equipment. The ideal candidate will have at least 5 years of relevant experience, possess excellent leadership and communication skills, and be computer literate. Responsibilities include managing work in progress, ensuring compliance with safety procedures, and reporting on service outputs. A valid driver's license is required for this role.

Qualifications

• Qualified Artisan, preferably as a Diesel Mechanic or Earthmoving Equipment Mechanic.
• Minimum 5 years of experience post-apprenticeship or learnership.
• Experience in a supervisory or team leader role or as a service planner for 2+ years.

Responsibilities

• Supervise a team in maintenance and repair of earthmoving equipment.
• Manage and monitor work in progress effectively.
• Ensure compliance with warranty and safety policies.

Skills

Leadership

Communication skills

Technical skills

Team management

Report writing

Planning function knowledge

Education

Qualified Artisan (Mechanic)

Tools

Computer literacy

Job description

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non‑verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Makes sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously ,
• Effectively manage the team meetings ,To complete monthly reports.
• To liaise with the Service Management to ensure that all outputs are met.

Qualification, Experience and Competencies

• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
• Minimum 5 years post‑apprentice / learnership experience
• Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years
• Knowledge of the planning function.
• Computer literate
• Supervisory knowledge will be advantageous, Excellent technical, interpersonal and leadership skills.
• Sound interpretation of communication skills
• Basic technical report writing , business and financial understanding
• Driver’s license – Code B