Service Centre Clerk

Pepkor Lifestyle; Oos-Kaap; On-site; ZAR 180 000 - 240 000; Full time

Job summary

A leading retail company in South Africa seeks an experienced administrative professional for its Service Centre. Responsibilities include performing clerical tasks to support efficient administration, handling employee queries related to salary and leave, and maintaining important reports. Candidates must possess a Grade 12 and a tertiary qualification in a relevant field, along with over 3 years experience in an administrative capacity. Proficiency in SAP and MS Office is essential, with a strong focus on customer service and attention to detail.

Qualifications

• 3+ years experience in an Administrative role in a similar environment.
• Grade 12 and tertiary qualification are compulsory.

Responsibilities

• Perform general administration for the Service Centre.
• Action employee clocking data for salary processing.
• Compile relevant employee reports for management.
• Handle salary and leave queries of Warehouse employees.

Skills

General administration

SAP systems competency

MS Excel

MS Word

Numeracy and literacy skills

Communication

Customer Orientation

Attention to detail

Education

Grade 12

Tertiary Qualification in Human Resource Management / Business Administration

Tools

SAP

Excel

Word

Job description

Job Purpose

Responsible for performing a clerical service for the Service Centre to achieve the effective and efficient administration of the Service Centre.

Education and Experience

Grade 12, Tertiary Qualification in Human Resource Management / Business Administration (Compulsory). 3+ years experience in an Administrative role in the same or similar role

Required Job Competencies

• Execute general administration for the Service Centre as required
• Action employee clocking data on a daily basis and submit through to the HR department for payment of salaries
• Investigate and resolve salary, leave etc. queries of all Warehouse employees
• Compile relevant employee reports for the Line Manager
• Execute Service Centre inventory control and safekeeping practices
• Execute activities to comply with relevant safety policies and procedures
• Deal with internal and external customers in a customer-centric manner
• Effective self-management and teamwork
• Ability to multi-skill across departments where and when required

Key Responsibilities

• Products and services knowledge
• Administrative experience
• SAP systems competency
• Warehouse safety / responsible care
• Warehouse knowledge and experience
• MS Excel
• MS Word
• Warehousing stock controls
• Petty cash administration
• Computer / SAP competency
• Records maintenance
• Administrative skills
• Numeracy and literacy skills
• Communication
• Integrity and Values
• Customer Orientation
• Emotional Maturity
• Engaging diversity
• Personal resilience
• Attention to detail
• Effective self-management and teamwork
• Sense of urgency