Service Centre Assistant

Pepkor Lifestyle; Durban; On-site; ZAR 150,000 - 200,000; Full time

Job summary

A popular South African retail company is seeking a candidate for logistics support. The role involves managing inventory, participating in warehouse operations, and ensuring customer satisfaction through effective communication and teamwork. Candidates should have relevant experience in logistics and demonstrate a customer-centric approach.

Qualifications

• Experience in logistics and warehouse operations.
• Ability to manage inventory and ensure compliance with safety policies.
• Strong interpersonal skills for customer interaction.

Responsibilities

• Manage logistical inventory and warehouse activities.
• Ensure effective communication with stakeholders.
• Support safe distribution and delivery processes.

Skills

Logistics Inventory Management

Warehouse Management

Effective Communication

Customer Orientation

Effective Self-management

Attention to Detail

Job description

Overview

To provide an effective service to support the efficient and effective movement of goods within the Service Centre and to assist with the delivery and the assembly of materials to achieve delivery targets.

Education And Experience

• Assist with the physical material movement activities within the Service Centre
• Assist with the deliveries
• Execute Service Centre inventory control and safekeeping practices
• Comply to relevant safety policies and procedures
• Deal with customers in a customer centricity mannerly
• Effective self- management and teamwork

Responsibilities

• Logistics Inventory Management
• Warehouse Management
• Effective Communication
• Warehouse applications
• Products and services knowledge
• Inbound management
• Distribution Safety / Responsible Care
• Customer Care
• In–depth knowledge of JD Group policies, practices, processes and systems
• Understanding of the JD Group operating model
• Express and implied ethical responsibilities
• Integrity and values
• Customer Orientation
• Risk management
• Engaging diversity
• Emotional maturity
• Personal Resilience
• Attention to detail
• Effective self-management and teamwork