Service Advisor – Health & Beauty Retail (POS)

Clicks Group; Wes-Kaap; On-site; ZAR 120 000 - 150 000; Full time

Job summary

A leading health and beauty retailer seeks a Service Advisor in South Africa to oversee point of sale operations. The ideal candidate must have a Grade 12 qualification, relevant retail management experience, and a passion for delivering exceptional customer service. Responsibilities include managing stock, training staff, and ensuring efficient service. Join an energetic team committed to service excellence and the community.

Qualifications

• 1 year's experience in a customer-facing role within retail/FMCG.
• Numeracy and stock management experience.
• Understanding of labour legislation and IR practices.

Responsibilities

• Ensure service excellence at the point of sale.
• Manage stock and cash efficiently.
• Train and motivate shop assistants/cashiers.

Skills

Understanding of financial management principles

Retail/FMCG background

Customer service excellence

Good communication skills

Problem-solving skills

Computer literacy

Education

Grade 12

Relevant Retail/Business Management qualification

Job description

A leading health and beauty retailer seeks a Service Advisor in South Africa to oversee point of sale operations. The ideal candidate must have a Grade 12 qualification, relevant retail management experience, and a passion for delivering exceptional customer service. Responsibilities include managing stock, training staff, and ensuring efficient service. Join an energetic team committed to service excellence and the community.