Service Advisor - Automotive

Professional Resources Partners Pty Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A South African service provider in Gauteng seeks a Service position focused on providing a professional service experience. Candidates should have a Grade 12 certificate, a driver's license, and experience in the motor dealership industry. This role aims to enhance communication between customers and service departments to achieve satisfaction goals.

Qualifications

• Must possess a driver's license.
• Experience in a technical capacity in the motor dealership sector is essential.

Responsibilities

• Provide professional service experience to customers.
• Ensure communication between customers and service departments.
• Achieve customer satisfaction goals.

Skills

Customer service experience

Technical experience in the motor dealership industry

Education

Senior Certificate (Grade 12)

Technical Qualification

Job description

Department : ServicePosition Reporting to : Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General ManagerKey Relationships : Internally : Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts ManagerExternally : All Customers & Sub-let Suppliers

Main Purpose of Position : To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.

Minimum Job Requirements : Senior Certificate (Grade 12) Driver's license Motor dealership industry (technical experience) Technical Qualification