Senior Vehicle Service Advisor - Aftersales & Customer Care

First Degree Recruitment; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vehicle dealership in Mbombela is seeking a Vehicle Service Advisor to manage job cards, process warranties, and ensure client satisfaction. The ideal candidate should have 3-4 years of experience in the MOTOR industry, preferably with corporate brands like BMW or Toyota, along with a Grade 12 qualification and a valid SA Driver's license. Responsibilities include liaising with clients about their vehicles in the workshop and maintaining high service standards. Send your CV to the recruitment email provided.

Qualifications

• Minimum of 3 to 4 years’ experience as Vehicle Service Advisor or Aftersales Consultant.
• Experience with corporate branded dealerships like BMW, Mercedes-Benz, or Toyota.
• Valid SA Driver’s license is required.

Responsibilities

• Costing of job cards for vehicles booked into the workshop.
• Processing warranty claims and following up on vehicles.
• Liaising between clients and the workshop about vehicle progress.

Skills

Customer service orientation

Ability to work under pressure

Knowledge of the MOTOR industry

Education

Grade 12 or equivalent

Job description

A vehicle dealership in Mbombela is seeking a Vehicle Service Advisor to manage job cards, process warranties, and ensure client satisfaction. The ideal candidate should have 3-4 years of experience in the MOTOR industry, preferably with corporate brands like BMW or Toyota, along with a Grade 12 qualification and a valid SA Driver's license. Responsibilities include liaising with clients about their vehicles in the workshop and maintaining high service standards. Send your CV to the recruitment email provided.