Senior Travel Operations Specialist – Africa Bookings

Wildernessdestinations; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A travel and tourism company in South Africa is seeking an experienced Operations Specialist to manage the booking processes and liaise with travel designers and suppliers. This role requires a minimum of 6-7 years’ experience in the Travel and Tourism industry, strong communication and attention to detail, as well as proficiency in Microsoft Office and CRM systems. A passion for wildlife and commitment to sustainability is advantageous. This position is based in Johannesburg or Cape Town.

Qualifications

• 6-7 years’ experience in Travel and Tourism.
• Excellent geographic knowledge of Southern & East Africa.
• Personal or educational travel experience is advantageous.

Responsibilities

• Develop Stakeholder relationships with travel designers and suppliers.
• Update booking information in the system and maintain CRM.
• Confirm and manage all service bookings as per terms.

Skills

Excellent communication skills in English

Attention to detail

Financial understanding

Education

Matric certificate with maths (minimum standard grade)

Tertiary certificate in Travel & Tourism/hospitality

Tools

Microsoft Office

Email

Teams

Excel

Internet browsers

Job description

A travel and tourism company in South Africa is seeking an experienced Operations Specialist to manage the booking processes and liaise with travel designers and suppliers. This role requires a minimum of 6-7 years’ experience in the Travel and Tourism industry, strong communication and attention to detail, as well as proficiency in Microsoft Office and CRM systems. A passion for wildlife and commitment to sustainability is advantageous. This position is based in Johannesburg or Cape Town.