Senior Trainer Hospitality Division

Elchemie; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality training organization in Johannesburg seeks a Training and Development Manager to design and deliver comprehensive training programs across different hotel operations. The ideal candidate will have extensive hotel management experience, strong leadership skills, and a passion for staff development. This role requires travel to various properties and offers career growth within a leading training environment. Competitive salary with provident fund contributions is provided.

Benefits

Competitive salary with provident fund contributions

Career growth opportunities

Impact on staff development

Qualifications

• 5 - 8 years hotel management experience, preferably as Rooms Division or Operations Manager.
• Proven experience in staff training, mentoring, and performance development.
• Knowledge of housekeeping standards and guest experience management.

Responsibilities

• Design and deliver training programs across front office, housekeeping, and guest services.
• Coach and mentor supervisors and managers in preparation for succession.
• Conduct skills gap analyses and align training with operational standards.

Skills

Strong leadership and coaching ability

Excellent communication and interpersonal skills

Organized and proactive

Results-driven administrative skills

Education

Diploma / Degree in Hospitality Management or related field

Grade 12 certificate and further education diploma

Job description

What youll be doing

Design and deliver training programs across front office, housekeeping, and guest services

Coach and mentor supervisors and managers in preparation for succession into key roles

Identify and develop high-potential staff for leadership pipelines

Conduct skills gap analyses and align training with operational and brand standards

Standardize training materials, SOPs, and competency assessments across properties

Partner with HR and Operations to support performance management and career development initiatives

What youll need

Diploma / Degree in Hospitality Management or related field

5 - 8 years hotel management experience, preferably as Rooms Division or Operations Manager

Proven experience in staff training, mentoring, and performance development

Knowledge of housekeeping standards, front office systems, and guest experience management

ETDP / SETQAA or facilitator / assessor certification is advantageous

Valid drivers license and access to a car (travel to multiple sites required)

Clear criminal record

Grade 12 certificate and further education diploma

Skills & Competencies :

Strong leadership and coaching ability

Deep understanding of hotel operations and service standards

Excellent communication and interpersonal skills; presentable and able to engage effectively with staff at all levels

Organized, proactive, and able to manage multiple properties or training sites

Results-driven with excellent administrative and reporting skills

Passionate about people development and long-term talent growth

What is in it for you?

Competitive salary with provident fund contribution R

• to R
• CTC per month based on qualification and experience with provident fund contributions.

Opportunity to make a measurable impact on staff development and service excellence

Exposure to multiple hotel properties and operational functions

Career growth opportunities within a leading hospitality training environment

A Few Things to Know

This position reports to theTraining and Development Manager

Extensive travel across Gauteng to different client sites is required

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