Senior Specialist: Business Analysis

Absa Group; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent banking institution seeks a Senior Business Analyst/Architect in Johannesburg to lead business architecture strategies and deliver customer-centric solutions. This role involves collaboration across teams, ensuring alignment with technology and governance standards. Ideal candidates will hold a relevant bachelor's degree and have experience in digital transformation and design thinking. Join this exciting opportunity to shape the future of banking while promoting innovation and agility.

Qualifications

• Bachelor’s degree in relevant fields required.
• Experience with business architecture strategies essential.
• Strong knowledge of digital transformation and agile methodologies.

Responsibilities

• Shape business architecture strategies aligned with group priorities.
• Design customer-centric business solutions for seamless interactions.
• Collaborate with teams to ensure alignment and governance.

Skills

Business architecture

Digital transformation

Stakeholder collaboration

Design thinking

Agile methodologies

Education

Bachelor’s Degrees in Physical, Mathematical, Computer and Life Sciences

Tools

Salesforce

CustomerOne

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Senior Business Analyst/Architect is a senior strategic role responsible for shaping and translating business strategy into integrated, scalable, and sustainable enterprise-wide architecture. The role acts as a critical link between business and technology, enabling transformation by aligning value streams, business capabilities, systems, data, and people to strategic objectives.

This position leads the design and delivery of customer‑centric, future‑fit business architecture frameworks that drive digital adoption, operational agility, and long‑term sustainable value. It also fosters architectural coherence across business units, facilitates cross‑functional collaboration, and ensures that business solutions are aligned with group strategy, technology disciplines, and industry best practices.

Job Description

Strategic Business Architecture & Transformation

• Shape and implement business architecture strategies aligned with group and business priorities.
• Translate strategic goals into actionable architectural deliverables, including capability maps, value streams, and strategic roadmaps.
• Design and evolve enterprise capability models and frameworks that support digital transformation and enable agility.
• Drive innovation and customer‑centric change using design thinking and data‑driven approaches.
• Lead feasibility assessments, business case formulation, and solution alignment with strategic investment priorities.

Design & Delivery of Customer‑Centric Solutions

• Own the design and execution of end‑to‑end business solutions (e.g., Salesforce/CustomerOne) that enhance customer and colleague experience.
• Lead the development of journey maps and solution blueprints that drive seamless, omnichannel customer interactions.
• Apply modern architecture principles (e.g., domain‑driven design, microservices) to ensure scalable and testable solutions.
• Select enabling technologies and tools to accelerate solution implementation.

Collaboration, Alignment & Governance

• Collaborate with Technology, Solution Architects, and Strategy teams to ensure alignment across business and IT landscapes.
• Drive architectural governance, ensuring compliance with group standards, risk frameworks, and data orchestration principles.
• Present solution designs and architecture proposals in forums for alignment and decision‑making.
• Monitor solution integrity and performance post‑implementation against strategic and customer metrics.

Talent Leadership & Capability Building

• Mentor and develop architecture and delivery teams, building enterprise‑wide capability in business design and delivery.
• Lead communities of practice and contribute to the evolution of architectural principles across the organisation.
• Embed within agile delivery teams to ensure architectural oversight and knowledge transfer throughout implementation phases.

Education

Bachelor’s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.