Senior Retail Branch Leader: Growth & Service

Sanlam; Newcastle; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial services provider is seeking a Branch Manager in Newcastle, KwaZulu-Natal. The role involves growing the customer base and enhancing service delivery through strategic leadership. Candidates should have a strong background in sales, stakeholder engagement, and at least five years of relevant experience, including three in leadership. Competitive salary and benefits are offered, along with opportunities for professional development.

Benefits

Competitive salary

Performance-based incentives

Comprehensive benefits package

Opportunities for career advancement

Ongoing training and development programs

Qualifications

• Minimum of 5 years recent industry experience with 3 years in leadership capacity.
• Insurance sales experience is essential.
• Compliant with continuous professional development requirements.

Responsibilities

• Grow the customer base and revenue through executing branch strategy.
• Lead service delivery culture in the branch.
• Manage operations and ensure compliance and risk management.

Skills

Sales tactics and approaches

Stakeholder engagement and management

Customer service and engagement

Relevant regulatory frameworks

Sanlam insurance products

Project management

Critical thinking and problem-solving skills

Strong communicator

Organising skills

Resilient and open to change

Education

Matric (Grade 12)

120 Wealth Management credits or tertiary qualification

Class of Business accreditation

Job description

A leading financial services provider is seeking a Branch Manager in Newcastle, KwaZulu-Natal. The role involves growing the customer base and enhancing service delivery through strategic leadership. Candidates should have a strong background in sales, stakeholder engagement, and at least five years of relevant experience, including three in leadership. Competitive salary and benefits are offered, along with opportunities for professional development.