Senior Production Reliability & DevOps Lead

Blue Label Telecoms; Sandton; On-site; ZAR 520 000 - 680 000; Full time

Job summary

A leading telecommunications provider in South Africa is looking for a Senior Technical Operations Support Analyst to enhance the stability and efficiency of critical business applications. The role involves monitoring production systems, conducting root cause analyses, and mentoring junior staff. The ideal candidate should have extensive SQL and Oracle knowledge, hands-on experience with Azure DevOps, and strong troubleshooting abilities in fast-paced environments. This position allows for significant impact on system performance and operational efficiency.

Qualifications

• Extensive knowledge of SQL and Oracle required.
• Hands-on experience with Azure DevOps needed.
• Proven ability to troubleshoot complex technical issues.

Responsibilities

• Conduct thorough root cause analysis for incidents.
• Monitor production systems and manage incident prioritization.
• Act as escalation point for unresolved issues.
• Perform routine maintenance in production environments.
• Ensure compliance with security policies and standards.
• Provide mentorship to junior team members.

Skills

SQL

Oracle

Azure DevOps

Troubleshooting

Technical Incident Management

Job description

A leading telecommunications provider in South Africa is looking for a Senior Technical Operations Support Analyst to enhance the stability and efficiency of critical business applications. The role involves monitoring production systems, conducting root cause analyses, and mentoring junior staff. The ideal candidate should have extensive SQL and Oracle knowledge, hands-on experience with Azure DevOps, and strong troubleshooting abilities in fast-paced environments. This position allows for significant impact on system performance and operational efficiency.