Senior Product Success Manager – Customer-Focused, Remote

Aha!; Remote; ZAR 800 000 - 1 100 000; Full time

Job summary

A leading software development company is looking for a Sr. Product Success Manager in Cape Town. This role emphasizes customer interaction and consultative support, requiring over 6 years of product management experience. Responsibilities include guiding clients and assisting with software integration. The position offers competitive benefits, ideally suited for someone with a strong background in customer service and product management.

Benefits

Competitive benefits

Qualifications

• 6+ years of product management experience required.
• Strong preference for customer interaction over defining requirements.
• Experience in software integration and customer service.

Responsibilities

• Guide organizations in product success.
• Deliver exceptional customer service.
• Assist with software integration.

Skills

Product management experience

Customer interaction

Consultative support

Job description

A leading software development company is seeking a Sr.
Product Success Manager to work directly with customers, providing consultative support as they innovate and build software.
The role requires 6+ years of product management experience and a strong preference for customer interaction rather than defining requirements.
Responsibilities include guiding organizations, delivering customer service, and helping with software integration.
This full‑time position offers competitive benefits in a mid‑senior level role.