Senior Product Manager - Viewership Experience

Sony Pictures; Gauteng; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading entertainment company is seeking a Senior Product Manager to enhance the viewership experience on its streaming platform. The role focuses on defining product strategies, collaborating with cross-functional teams, and optimizing performance metrics. Candidates should have a strong background in product management, particularly in OTT technology, with excellent analytical and leadership skills.

Qualifications

• 8–10 years of experience in product management, preferably in OTT or consumer tech.
• Strong analytical skills and proficiency in data-driven decision-making.
• Familiarity with streaming technologies like CDN and adaptive bitrate.

Responsibilities

• Define and execute product strategies to improve streaming experiences.
• Collaborate with engineering and design teams to deliver features.
• Monitor and optimize KPIs such as engagement and retention.

Skills

Analytical skills

Problem-solving skills

Data-driven decision-making

Leadership abilities

Job description

Career Opportunities: Senior Product Manager - Viewership Experience (3365)

Job Title: Senior Product Manager – Viewership Experience

Position Summary

We are looking for a passionate Senior Product Manager (SPM) to lead initiatives that enhance the viewership experience across SonyLIV’s OTT platform. This role will focus on creating seamless, engaging, and personalized experiences for millions of users across devices, ensuring that SonyLIV remains the preferred destination for premium entertainment.

Key Responsibilities

• Own the Viewership Experience Roadmap: Define and execute product strategies to improve overall streaming experience.
• User-Centric Design: Leverage user research, analytics, and feedback to identify pain points and opportunities for improvement in the viewing journey.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and Operations teams to deliver high-quality features on time.
• Performance Metrics: Define KPIs such as engagement, watch time, Play%, Rebuffering ratio, Avg. Bitrates, retention, and NPS; monitor and optimize them continuously.
• Innovate for Scale: Drive initiatives like adaptive streaming, low-latency playback, and interactive features for live and VOD content.
• Blend of UX and Technical Expertise: Having technical aptitude to drive roadmap for streaming strategy including encoding, evaluating quality and size of stream as well as the player experience across mobile, connected TV and web.
• Think Big for Scale: Ability to design solutions that can handle massive concurrency spikes, such as an India vs Pakistan cricket match, ensuring seamless playback and zero downtime.
• Systems Thinking: Understand streaming architecture, CDN optimization, adaptive bitrate streaming, and caching strategies to deliver a world-class experience under extreme load conditions.

Qualifications

• Experience: 8–10 years in product management, preferably in OTT, or consumer tech.
• Skills: Strong analytical and problem-solving skills; proficiency in data-driven decision-making.
• Technical Understanding: Familiarity with streaming technologies, CDN, adaptive bitrate, and ad tech.
• Leadership: Ability to influence and drive consensus across multiple stakeholders.
• Inclination: Consumes a lot of content on OTTs.

Additional Qualities

1. Relevant understanding of the industry & business
2. Takes Initiative / Energizes others with his/her passion
3. Proactively seeks newer and better ways of operating
4. Displays 'Can Do' energy / Is resourceful and persistent in overcoming obstacles
5. Demonstrates accountability and is decisive in taking prudent risks / Stretches to take risks that he/she believes in
6. Takes responsibility for failures and learns from them / Suggests improvements
7. Is comfortable taking hard calls and making decisions for own area
8. Empowers the team and supports new ideas and dataRequires minimal supervision and direction
9. Is a strong team player, owns & celebrates success of the team or a team member
10. Strives for excellence as an individual and as a team member
11. Anticipates & proactively drives change
12. Challenges status quo & pushes persistently for change, simplification & speed
13. Is respected & inspires respect
14. Is a willing listener / Frequently leverages others ideas to improve own work area
15. Operates with unyielding Integrity
16. Collaborates with others in an open and transparent manner
17. Does not hesitate to give timely and honest feedback