Senior Motor Claims Specialist: Fraud & Compliance

Pineapple; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic insurance company in Johannesburg is seeking a Senior Claims Agent to oversee motor insurance claims from registration to resolution. The role demands meticulous claim validation and adherence to compliance principles, ensuring customer satisfaction is paramount. Applicants should have at least 3 years of claims experience, strong communication skills, and administrative focus. This position offers a chance to work in a high-accountability environment driven by performance and customer care.

Qualifications

• Minimum of 3 years experience in claims, preferably within the insurance industry.
• Must meet all Regulatory Fit and Proper requirements for the role.

Responsibilities

• Manage the full lifecycle of motor insurance claims from registration to resolution.
• Conduct thorough claim validations to identify potential fraud.
• Own the client journey from registration to finalisation, providing updates.

Skills

Strong interpersonal and communication skills

Strong administrative skills

Attention to detail

Problem-solving mindset

Customer satisfaction focus

Education

Matric

FAIS Qualification (NQF)

Job description

A dynamic insurance company in Johannesburg is seeking a Senior Claims Agent to oversee motor insurance claims from registration to resolution. The role demands meticulous claim validation and adherence to compliance principles, ensuring customer satisfaction is paramount. Applicants should have at least 3 years of claims experience, strong communication skills, and administrative focus. This position offers a chance to work in a high-accountability environment driven by performance and customer care.