Senior L2 Infra Engineer

Ovations Talent Sourcing; Johannesburg; On-site; ZAR 400 000 - 500 000; Part time

Job summary

A leading talent sourcing company in Johannesburg is seeking a Senior L2 Infrastructure Engineer for a 5-month contract. The role involves providing advanced technical support and ensuring the performance and security of IT infrastructure. Responsibilities include incident management, monitoring cloud systems, developing automation scripts, and collaborating with multiple teams. Ideal candidates have over 4 years of experience in IT infrastructure, strong knowledge of Windows and Linux, and exposure to Azure and ITSM tools. Excellent problem-solving and stakeholder management skills are essential.

Qualifications

• 4+ years in IT infrastructure support or systems administration.
• Strong Windows & Linux server knowledge.
• Virtualisation experience (VMware, Hyper-V).
• Cloud exposure (Azure preferred; AWS/GCP beneficial).
• Familiarity with monitoring tools (Nagios, Zabbix, SolarWinds).
• Experience with ITSM tools (ServiceNow, Jira).
• Strong problem-solving and stakeholder management skills.
• Experience in FinTech or Banking environments highly advantageous.
• Ability to work under SLAs in a high-compliance environment.
• Exposure to multi-cultural or Pan-African environments is a plus.

Responsibilities

• Resolve escalated infrastructure incidents from L1 support.
• Monitor and maintain servers, storage, networks, and cloud infrastructure.
• Develop and maintain automation scripts (PowerShell, Bash, Python).
• Maintain system and configuration documentation.
• Work closely with DevOps, Security, and Application Support teams.

Job description

Overview

5 Months contract

We are looking for a Senior L2 Infrastructure Engineer to provide advanced technical support and ensure the stability, performance, and security of our core IT infrastructure. This role bridges Level 1 support and Level 3 engineering, working in a fast-paced, compliance-driven environment.

Responsibilities

• Incident & Problem Management: Resolve escalated infrastructure incidents from L1 support; perform root cause analysis and implement long-term fixes; collaborate with L3 engineers and external vendors.
• Infrastructure Operations: Monitor and maintain servers, storage, networks, and cloud infrastructure (Azure); perform patching, upgrades, and routine maintenance; support backup, disaster recovery, and business continuity; maintain daily operational scripts for preventive maintenance and reporting.
• Automation & Scripting: Develop and maintain automation scripts (PowerShell, Bash, Python); support Infrastructure-as-Code deployments (Ansible, Terraform).
• Documentation & Compliance: Maintain system and configuration documentation; ensure compliance with standards such as ISO 27001 and PCI-DSS; support audits and provide technical evidence.
• Collaboration & Mentorship: Work closely with DevOps, Security, and Application Support teams; mentor junior engineers and promote knowledge sharing; participate in change and release management processes.

Experience & Skills

• 4+ years in IT infrastructure support or systems administration
• Strong Windows & Linux server knowledge
• Virtualisation experience (VMware, Hyper-V)
• Cloud exposure (Azure preferred; AWS/GCP beneficial)
• Familiarity with monitoring tools (Nagios, Zabbix, SolarWinds)
• Experience with ITSM tools (ServiceNow, Jira)
• Strong problem-solving and stakeholder management skills
• Experience in FinTech or Banking environments highly advantageous
• Ability to work under SLAs in a high-compliance environment
• Exposure to multi-cultural or Pan-African environments is a plus

Education & Certifications (Preferred)

• 4-year Degree in IT / Computer Science / Engineering or related field
• ITIL Foundation or higher
• Microsoft Certified: Azure Administrator Associate
• VMware VCP-DCV
• Red Hat Certified Engineer (RHCE)
• Oracle Linux / OCI Certification
• Certified Kubernetes Administrator (CKA)