Senior Key Account Manager

1Adb4C34-Fce2-449F-8Ca3-De846Ef7728F; Gauteng; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading global health and hygiene company is looking for a Senior Key Account Manager in Bryanston to manage customer relationships and drive sales performance. This hybrid role requires 5+ years of experience in key account management within the FMCG sector. Candidates will develop and implement joint business plans and ensure adherence to financial targets. The position offers competitive benefits including medical insurance, retirement savings options, and professional growth opportunities.

Benefits

Competitive pay and performance recognition

50% employer contribution for medical insurance

Provident fund membership

Life cover and disability insurance

Career development training opportunities

Employee Wellbeing programs

Attractive annual leave policies

Discounted company products

Qualifications

• 5+ years of customer/key account/sales experience in FMCG or similar.
• Experience managing senior stakeholders and cross-functional teams.
• Working knowledge of customer P&L and promotional budgets.

Responsibilities

• Accountable for sales KPIs and overall P&L health of customer group.
• Develop joint business plans aligned with Commercial Lead strategy.
• Track and implement action plans to meet targets.

Skills

Customer relationship management

Sales exposure

Stakeholder engagement

Category management

Education

Tertiary qualification with a commercial focus

Job description

Job DescriptionSenior Key Account Manager, International Family Care & ProfessionalLocation : Bryanston (Hybrid)

We are building a Talent pool for this and similar Commercial roles that will be part of Kimberly Clark's International Family Care & Professional business — an organization rooted in purpose and innovation that has built a legacy with global impact.

As Kimberly-Clark forms a strategic partnership with Suzano to create a world-class international tissue and professional products company, this role is proposed to transfer to the new venture once the transaction closes, anticipated in mid-

Role

The purpose of the Senior KAM role is to take accountability for the subset of sales KPI's and input into the overall Profit & Loss health of the reference customer / customer groupings delivered through Regional / National customer relationships and a buyer and head buyer level Commercial selling executed as per the Commercial Lead strategy.

Commercial selling executed as per the Commercial Lead strategySales, Profit, DPSM and innovation targetsRevenue Growth Management (RGM) / Net Revenue Realisation (NRR) and Gross-To-Net (GTN) executional plan aligned to the national account strategy.

In This Role, You Will

• Input into the annual business planning process developed with the Group Account Manager (GAM) to deliver the Channel and Customer strategy.
• Delivery and land the joint business planning (JBP) fundamentals aligned to the Commercial Lead strategy.
• Ensuring monthly tracking rigor both internally and with the customer / s.
• Ensuring development of action plans to course correct where we are lagging and implementing within the specified customer / account responsibilities.
• Ensure that the required financial actions are landed with the customer to deliver the stated P&L objectives defined by the Commercial Lead.
• Co-create the promotional plan with the Commercial Lead that aligns to the guidelines set but the trade promotions management (TPM) and NRR team ensure the right impact to top line growth and ROI for the account.
• Support the overall forecasting process with customer, competitor and category insights and liaise with supply chain teams to ensure best in class service levels and delivery of internal KPI's.
• Support the Commercial Lead to develop shopper activity to support price and promo activities.
• Deliver the pricing mandate with strict compliance to promo spend, promotional pricing ensuring right impact to GTN, Net Sales Value (NSV) / Sales Units (SU) with trade spend budget.
• Create strong commercial selling stories to land the share & Distribution, Pricing, Shelving and Merchandising (DPSM) strategies set by the Commercial Lead ensuring inclusion of internal and external insights.
• Strong ownership of instore and sub-customer groupings instore compliance to KPI's working directly with the ops teams regularly to deliver.
• Land strong total commercial selling stories to hit innovation KPI's both at launch and to maintain forecast over the annual planning cycle.
• Deliver promotional plans in line with guidelines set by the Commercial Lead with consideration of always aiming to improve ROI based on TPM insights.
• Manage all account administrative requirements with the support of the sales and admin analysts and the centralised support teams.
• Wholesale applicable additions : Management of the functional delivery as per above where applicable of : Distributors, Buying groups and Independents.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. When you join our team, you'll experience Flex That Works : flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

Job Requirements

• A Tertiary qualification with a commercial focus.
• 5 years + customer / key account / sales exposure with category management exposure, within FMCG or similar industry landscape.
• Multiple Channel / customer experience beneficial.
• Finance sales experience (working knowledge of customer P&L's) (promotional budgets, trade budgets).
• Experience managing / engaging senior stakeholders and cross functional teams.

Total Benefits

• Reward and recognition – to attract and retain the best talent we offer competitive pay. We reward excellence and high performance through annual performance-related increases and employee recognition awards.
• Great support for good health – we value good health, and to support you, you will have various options for medical insurance with a 50% employer contribution and Gap cover.
• Planning for the future – Being a member of the Provident fund will provide you with savings to provide an income after retirement.
• Protection for you and your family in case of illness or injury – for peace of mind you will have Life cover, disability insurance and Funeral benefit.
• Learning and growth – our employees value the opportunities for professional and personal growth that we offer. A wide range of training is available with Study bursaries for external courses and an opportunity to apply for School fee bursaries for your children.
• Employee Wellbeing – our Thrive program covers Physical, Emotional, Mental and Financial wellbeing to help you be at your best, and our Employee Assistance Program (EAP) offers professional resources and tools to support you and your family.
• Time off – to help you manage your work life balance and cater for different stages of life, we offer attractive annual leave, and policies to cover maternity, paternity, adoption, and parental leave.
• Other – you will be able to enjoy discounted company products. Subsidized canteen meals and uniforms are provided at our mill locations.

Subsidized canteen meals and uniforms are provided at our mill locations.

Equal Opportunity

We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to relevant background checks carried out in South Africa.

Primary Location: Bryanston Office. Additional Locations: N/A. Worker Type: Employee. Worker Sub-Type: Regular. Time Type: Full time.