Senior F&B Floor Manager - Luxury Hotel

Fairmont Hotels and Resorts; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned hospitality group in Cape Town seeks an Operations Manager to oversee daily restaurant/bar operations, ensuring high standards and guest satisfaction. The ideal candidate has a Matric and Culinary Diploma, along with 2-3 years of management experience in a luxury hotel environment. Strong leadership and communication skills are essential, as well as the ability to work flexibly in a dynamic setting. Join us for rewarding opportunities and professional growth.

Benefits

Career development opportunities

Industry-leading training

Recognition and rewards

Qualifications

• Minimum of 2-3 years progressive management experience in luxury hotels.
• Second language proficiency is a plus.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Responsible for daily shift operations and supervision of staff.
• Ensure guest satisfaction and adherence to service standards.
• Handling team development and training.

Skills

Fluent in English

Leadership skills

Communication skills

Analytical thinking

Guest service skills

Education

Matric and Culinary Diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

A renowned hospitality group in Cape Town seeks an Operations Manager to oversee daily restaurant/bar operations, ensuring high standards and guest satisfaction. The ideal candidate has a Matric and Culinary Diploma, along with 2-3 years of management experience in a luxury hotel environment. Strong leadership and communication skills are essential, as well as the ability to work flexibly in a dynamic setting. Join us for rewarding opportunities and professional growth.