Senior Consultant - Client Relations

Kaelo; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading healthcare solutions provider in South Africa is looking for a Client Relations Consultant to manage and nurture client relationships. The role emphasizes building sustainable connections and working with sales and operational teams to ensure client satisfaction and loyalty. Ideal candidates should be adept at managing relationships and driving business retention while focusing on growth. This position plays a crucial role in enhancing the brand loyalty of clients.

Responsibilities

• Manage relationships with clients, focusing on growth and retention.
• Build and maintain sustainable business relationships.
• Work closely with sales and operational teams to improve client interactions.

Job description

Company Description Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.

Kaelo meets the healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

Purpose

The Client Relations Consultant manages the relationships with our clients, building long sustainable business relationships.

Focusing on growth through opportunities and key relationship management outcomes.

Ensuring retention of business and enhanced loyalty to our brand.

Working closely with the sales and operational teams to manage relationships with clients and continuously improve and adapt.

Responsibilities

Building and maintaining relationships with clients and key personnel within key