Senior Clinic Administrator - Epping

SA Metal; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A healthcare clinic in Cape Town seeks an experienced Senior Administrator to manage operations, scheduling, and patient documentation. The ideal candidate will have at least 8-10 years of experience and proficiency in Microsoft Office. Strong organizational skills and professionalism are essential. This role involves various administrative tasks to ensure smooth clinic operations.

Qualifications

• At least 8-10 years’ experience in a Senior Administrator role.
• Computer literacy at intermediate level.
• Excellent oral and written communication skills.

Responsibilities

• Work closely with medical staff to deliver quality healthcare services.
• Manage scheduling and diary for nursing staff.
• Maintain patient folders and manage medical supplies.

Skills

Excellent planning skills

Organisational skills

Decision-making skills

Confidentiality

Communication skills

Education

Grade 12 or equivalent

Secretarial / Office Administration Diploma

Tools

Microsoft Office Suite

Job description

Overview

The Company Clinic currently has a vacancy for an experienced, attentive to detail and efficient individual to join their team. The successful candidate should have sufficient understanding of all administrative procedures required in order to ensure the smooth operational running of the clinic.

Duties & responsibilities

Duties & responsibilities include but are not limited to :

• Work closely with Medical staff to plan, coordinate and deliver quality healthcare services
• Scheduling and diary management of nursing staff in terms of consultations with internal staff members for various Occupational & Primary Healthcare needs
• Maintaining schedules of legislative medical requirements in terms of annual and periodic medicals for the relevant staff members
• Create, prepare, update and maintain patient folders
• Complete and submit WCA / COIDA claim forms
• Keep detailed records of, order and maintain all medical supplies as well as medication
• Managing the reception area, welcoming patients, taking / diverting calls, managing queries.
• Liaising with external service providers i.e. optometrists, pathology services, specialists, hospitals, pharmacies, public clinics
• Multiple administrative tasks e.g. typing referral letters, creating and maintaining spreadsheets and information on various office packages
• Devising and maintaining office systems to efficiently deal with the paper and process flow of the clinic
• Adhoc duties include filing, verifying time and attendance, drafting, verifying and editing clinical documentation, processing of invoices on an in-house payment system, ordering stationary on in-house system

Qualifying Experience

• Grade 12 or equivalent
• Secretarial / Office Administration course Diploma / Certificate
• At least 8-10 years’ experience in a Senior Administrator role
• Computer Literacy viz. Microsoft Office Suite (intermediate level)
• Excellent oral and written communication skills on all levels

Qualifying Attributes

• Excellent planning, organisational, and decision-making skills
• Professional attitude
• Confidentiality, tact and discretion essential when dealing with people
• Ability to work within a team and independently
• Ability to multi-task and manage demanding workload in a pressurised environment
• Display a professional work approach
• Logical and detail orientated methodologies
• Excellent standards in execution
• Commitment to a strong business ethic and integrity