Senior Certification Officer

BETSoftware; Durban; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A leading gaming certification company in Durban is seeking a Senior Certification Officer to oversee the certification processes for gambling-related products. The ideal candidate will have a Bachelor's in law and at least 5 years' experience in compliance. Responsibilities include managing certification teams, liaising with stakeholders, and driving innovation in certification procedures. The position requires strong leadership skills and a thorough understanding of gambling regulations. This role offers opportunities for growth and professional development.

Qualifications

• Minimum of 5 years’ experience in a compliance or certification environment.
• Demonstrated experience in pre-certification testing and quality assurance.
• Strong understanding of the gambling industry regulations.

Responsibilities

• Lead the entire certification process for gambling-related software and hardware.
• Provide guidance and support to Certification Officers.
• Establish relationships with Test Labs and stakeholders.
• Drive continuous improvements in certification procedures.

Skills

Strong leadership abilities

Excellent problem-solving skills

Exceptional communication skills

High attention to detail

Education

Bachelor's degree in law

Certification in Compliance or Risk Management

Professional certification in relevant standards

Job description

Job title : Senior Certification Officer

Job Location : KwaZulu-Natal, Durban

Deadline : December 12, 2025

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Skill Set

• Strong leadership abilities with experience in team management and mentoring.
• Excellent problem-solving skills and ability to think strategically about certification processes.
• Exceptional communication skills, with the ability to liaise with stakeholders at all levels.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead Certification Processes : Take ownership of the entire certification process for gambling-related software and hardware, ensuring smooth collaboration with Test Labs from product testing to market delivery.
• Mentorship and Team Development : Lead and manage the Certification Officers, providing guidance, training, and support in their day-to-day operations.
• Oversee Test Reports and Documentation : Ensure that all test reports and supporting documentation are reviewed for compliance with relevant legislation.
• Manage External Stakeholder Relationships : Establish and maintain strong relationships with Test Labs, third-party partners, and product clients, ensuring that certification requirements are clearly understood and met.
• Strategic Oversight of Certification Procedures : Review and refine the Compliance Certification Framework and procedures to ensure efficient and accurate certification processes.
• Lead Legislative Compliance : Take responsibility for applying global regulatory standards and ensuring that product certification aligns with market-specific legislative requirements.
• Lead Continuous Improvement and Innovation : Drive innovation and continuous process improvements in certification procedures.
• Manage Reporting and Communication : Provide regular updates and oversee communication of certification status.
• Oversee Risk Management : Identify potential risks related to certification processes and non‑compliance and take proactive steps to mitigate these risks.
• Lead Training and Knowledge Sharing : Lead the development and delivery of training material on new legislative requirements and certification processes.
• Decision-Making in Certification : Make informed, strategic decisions regarding certification processes.

Living the spirit

As a Senior Certification Officer, you are expected to lead by example, ensuring that your work aligns with the highest standards of professionalism, ethical conduct, and innovation.

• Embrace Leadership : Lead by example, take full ownership of the certification process, and inspire your team to follow through.
• Promote Collaboration : Create a collaborative environment with cross‑functional teams.
• Drive Change and Innovation : Embrace change, actively seek innovative solutions, and challenge the status quo.
• Commit to Growth : Take responsibility for your professional development.

Qualifications

• Bachelor’s degree in law.
• Certification in Compliance or Risk Management (advantageous).
• Professional certification in relevant standards (e.g., South African National Standards 1718 : 4).

Experience

• Minimum of 5 years’ experience in a compliance or certification environment, including a track record of leading teams.
• Demonstrated experience in pre‑certification testing, certification processes, and quality assurance.
• Experience with global gambling legislation and national standards such as South African National Standards 1718 : 4.
• Strong understanding of the gambling industry regulations and market‑specific certification requirements.

Knowledge

• Proficient in product knowledge related to gambling legislation and certification standards.
• Strong knowledge of South African National Standards 1718 : 4 and global certification requirements.

Core Competencies

• Leadership and People Management : Proven ability to lead, manage, and mentor a team.
• Strategic Thinking : Ability to align certification processes with the company’s strategic goals.
• Innovative and Efficiency‑Driven : Proactively seeks ways to improve efficiency, reduce costs, and drive innovation.
• Accountability and Ownership : Takes full responsibility for decisions and actions.

Apply Before12 / 12 / 2025, 01 : 01 PM