Senior Broker (Precious Metals)

Staff Solutions; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Umhlanga Rocks seeks a motivated sales professional to manage client relationships and promote gold sales. The role involves prospecting for new business, educating clients on gold's value, and ensuring a superior customer experience. Ideal candidates should have a strong sales background, effective networking skills, and the ability to work shifts, including weekends. Opportunities for advancement to management roles exist for high performers.

Qualifications

• Strong track record in sales, particularly in networking and prospecting.
• Well presented, well spoken, and personable.
• Trustworthy and reliable with a strong work ethic.
• Eager to learn about products, clients, and market trends.
• Availability to work shifts and weekends.

Responsibilities

• Prospect new business and educate clients on gold's value.
• Transact sales following company processes.
• Ensure client needs are diagnosed and met.
• Manage store operations including opening, cleaning, and stock control.

Skills

Sales networking

Relationship building

Teamwork

Conflict resolution

Adaptability

Job description

Duties :

• Prospecting for new business from new clients and mining the stores database.
• Educating prospective clients on the value proposition of owning physical gold.
• Transacting a sales using the Company's sales processes and system.
• Promoting new launches with existing and potential clients.
• Ensuring that clients needs are properly diagnosed and ensuring that the client understands why they are buying gold coins.
• Attending to client enquiries and providing clients with feedback on deliveries and payments as necessary.
• Greeting clients and making them feel comfortable.
• Following the company's processes properly to ensure that the client has a great experience.
• Opening and closing the store.
• Cleaning the store.
• Merchandising i.e. putting the product out and packing it away.
• Stock control - two stock takes a day.
• Following the Company's policies, procedures, rules and regulations.
• Safeguarding the Company's property and keys to the store.
• Being vigilant and attentive to security risks such as fraud..
• Adhering to the Company's Policies, procedures, standards, rules and regulations governing FICA, OHS, Second-Hand Goods Act, CPA.
• Must be able to work within a team and fit in.
• Solve conflict effectively if necessary.

Requirements :

• Must have a strong track record in sales, particularly demonstrating networking and prospecting capabilities.
• Must be well presented, well spoken and likeable.
• Must be able to build and maintain positive client and team member relationships.
• Must be trustworthy and reliable.
• Must be willing and able to following Company policies, procedures, rules and regulations.
• Must be consistent in efforts.
• Must be healthy, sober and energetic.
• Must enjoy learning i.e. learning about clients, products, the economy, news and gold.
• Must have some ambition - career opportunities exist to be a manager. Only strong sale performers are appointed as managers as they have to lead by example.
• Must be happy to work shifts, which staff appreciate. It gives them flexibility in the day.
• Must be prepared to work every second weekend.
• Entrepreneurial background or mindset will be advantageous.
• Must want to earn well.