Seasoned Hospitality Receptionist - Guest Experience Lead

Go Skills Cafe; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality group in Gqeberha is seeking an Experienced Receptionist to provide exceptional customer service. The ideal candidate will have at least 2 years of experience, excellent communication skills, and a professional demeanor. Responsibilities include greeting clients, managing calls, and assisting with administrative tasks. Join our dynamic team and contribute to delivering outstanding guest experiences.

Benefits

Health insurance

Paid time off

Opportunity for growth

Qualifications

• Minimum of 2 years of experience as a receptionist, preferably in hospitality.
• Professional and friendly demeanor required.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Greet and welcome clients and visitors professionally.
• Answer and direct incoming calls and emails.
• Manage and schedule appointments and meetings.
• Handle client inquiries and provide service information.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Multitasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A leading hospitality group in Gqeberha is seeking an Experienced Receptionist to provide exceptional customer service. The ideal candidate will have at least 2 years of experience, excellent communication skills, and a professional demeanor. Responsibilities include greeting clients, managing calls, and assisting with administrative tasks. Join our dynamic team and contribute to delivering outstanding guest experiences.