Sales Representative : Car Sales

Zeda Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive solutions provider in Cape Town is seeking a Sales Representative to drive revenue growth through customer engagement and tailored vehicle solutions. This role involves extensive travel, managing the sales process from identifying customer needs to delivering vehicles. The ideal candidate has at least 2 years of sales experience, strong communication skills, and a valid Driver's License. Join our dynamic team to enhance customer satisfaction and achieve sales targets.

Qualifications

• Minimum 2 years of work experience, preferably in sales or vehicle sales.
• Strong interpersonal and communication skills.
• Driver's License is essential.

Responsibilities

• Engage customers and identify their needs for vehicle solutions.
• Manage the end-to-end sales process ensuring vehicle availability.
• Follow up on finance applications and keep customers informed.

Job description

Core Purpose of the RoleThe Sales Representative plays a pivotal role in driving revenue growth through proactive customer engagement and solution-oriented selling.

This role requires extensive travel to identify customer needs and deliver tailored vehicle solutions that align with those needs.

The incumbent will manage the end-to-end sales process, ensuring vehicles are available in the right mix, quality, time, and location to exceed customer expectations.

Strong interpersonal and communication skills are essential to build trust, close deals, and maintain long-term customer relationships.Key Deliverables and OutputsWelcome and engage customers professionally.Identify customer needs and present appropriate vehicle options.Introduce customers to the Finance & Insurance (F&I) Business Manager for finance applications and value-added products (VAPS).

Complete the Offer to Purchase and collect all required documentation.Arrange and conduct vehicle demonstrations or test drives.Prepare the deal file and submit it to the F&I Business Manager and Branch Manager for approval.Follow up on finance application status and keep the customer informed.Schedule vehicle delivery upon finance approval and ensure all fitments are completed.Explain the 30-day exchange plan to the customer.Conduct a Vehicle Takeover Checklist (VTC) and obtain authorization prior to delivery.Deliver the vehicle, explain its features, and hand over all relevant documents and keys.File the completed deal file and obtain customer signatures.Conduct post-delivery follow-ups as per procedure.Respond to all leads within one hour.Maintain up-to-date knowledge of vehicles and Avis Car Sales products and services.Register vehicles and obtain license plates before deliverycomplete and file MIO forms for every sale.Ensure all outsourced work has matching orders and invoices.Submit daily activity sheets and report weekly progress to the manager.Obtain trade-in evaluations and communicate offers to customers.Process trade-in documentation and ensure timely settlements.Follow up on bank pay-outs as per procedure.Respond to all queries within the same day.Escalate and resolve customer complaints within the same day.Action CSI follow-ups monthly as directed by the manager.Inspect vehicle cleanliness before delivery and maintain showroom standards.Ensure showroom stock is correctly priced and presented.Keep workstations and the showroom clean and organized.Accurately file all deal documentation.Attend monthly Redline team meetings and quarterly regional sales meetings.

Academic QualificationsEssential : Matric / Grade 12Code

• Driver's License.Advantageous : Sales courses / certificates will be advantageous.Work ExperienceEssential : Minimum 2 Years work experiencePrevious Sales / Vehicle Sales experience preferable.Advantageous : Broad understanding of influencing and presenting to Senior Management teamsExperience with fleet rollouts