Sales Manager (Durban)

Assupol; Durban; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading insurance provider in Durban is searching for a Sales Manager to oversee the recruitment and development of sales representatives and brokers. The role involves setting production targets, conducting training, and ensuring compliance with industry regulations. Ideal candidates should have strong sales skills, project management experience, and a relevant qualification recognized by the FSCA. This position offers a dynamic opportunity to lead a focused team in a growing market.

Qualifications

• Minimum of 1 year management experience in insurance.
• 2 years project management experience required.
• At least 1 year advice and intermediary experience in category A.

Responsibilities

• Recruit and develop sales representatives and brokers.
• Develop and implement the sales and marketing plan.
• Conduct training and coaching for team members.

Skills

Project Management

Sales skills

Coaching and mentoring

Education

Matric

Relevant Qualification (recognised by the FSCA)

Tools

Financial Needs Analysis

Job description

Job title: Sales Manager (Durban)

Job Location: KwaZulu-Natal, Durban

Deadline: January 02, 2026

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Description

Main Purpose

• To recruit, maintain and develop sales representative and brokers and set targets.

Develop and maintain sales and marketing plan

• Develop an integrated sales & marketing plan
• Implement and align marketing plan with regional plan and submit to management
• Review and update strategic plan on a regular basis
• Compile report on progress made on strategic plan
• Communicate strategic plan to sales representatives

Perform recruitment and selection process for sales representative

• Advertise and market representative positions through presentations
• Select applicants in accordance with FSCA requirements implementation of assessment selection battery

Conduct training to sales representative

• Facilitate the pre-course and post-course training
• Responsible for on-the-job assessment of representatives

Conduct coaching process

• Give technical support and motivation to representatives
• Coach representatives on improving their selling skills
• Provide recognition through performance management system

Conduct training to brokers

• Ensure brokers are equipped with sufficient office documentation e.g. application forms
• Handle administration queries on behalf of dedicated brokers
• Check business methods of dedicated brokers and advise accordingly
• Update brokers on Assupol products and services regularly
• Ensure computer software of brokers are up to date in respect of Assupol products and services
• Build professional business relationships with brokers

Identity and develop new and current markets

• Identify, penetrate and develop new markets
• Negotiate stop order markets
• Maintain contacts with key decision makers and insurance industry resources (new and existing)
• Retain and increase market share in existing markets
• Manage the business retention
• Conduct products presentations in the market

Maintain production targets and retain business

• Ensure and monitor set production targets are achieved
• Maintain business retention

Comply with FAIS requirements

• Supervise representative when rendering services under supervision
• Submit supervision evidence to MSSI on a monthly basis
• Mentor and train supervisee to ensure that they have a proper understanding of products
• Observe meetings between representative and clients

Compliance

• Complaints
• Number of complaints Received
• Number of complaint referred for investigation (Forensic)
• Number of complaints referred for Debarment Hearing based on outcome from debarment Committee

Training and Awareness

• Refresher Training
• New Product Training
• Record of Advice
• Financial Needs Analysis
• Completion of the application forms

Other

• Adhere to code of conduct
• Adhere to TCF
• Comply with risk and audit requirements
• Display the values and culture
• Provide leadership to your team to assist them in achieving their target

Requirements

Knowledge and Skills

Formal Education

• Matric
• Relevant Qualification (recognised by the FSCA)

Technical / Legal Certification

• Regulatory Examination Level 5: Representatives
• Regulatory Examination Level 1: Key Individuals
• Class of Business (Long Term Insurance and Investments) (Depending on Date of Appointment as Key Individual in the industry)
• CPD

Experience

• 1 year management and oversight experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds
• 2 years Project Management
• 2 years Insurance industry
• At least 1 years advice and intermediary experience in category A, B1, B2, C, B1-A, B2-A and retail pension funds
• Sales / Retail / Business Development jobs