Sales Manager

LMP RECRUIT; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading recruitment firm is seeking a Sales Manager to oversee both local and export sales teams in Johannesburg. The ideal candidate will have solid experience in the retail sector, a proven track record in a management role, and the ability to develop effective sales strategies. This role also requires strong technical skills and excellent communication abilities. Willingness to travel is essential. Competitive compensation and an opportunity to shape a high-performing sales culture are offered.

Qualifications

• Solid understanding and experience in the retail industry.
• Experience in sales and execution of capital equipment, preferably in retail.
• Well networked within the franchise and corporate retail sector.
• Refrigeration experience is advantageous.
• Experience in refrigerated cabinets and insulated cold/freezer rooms is advantageous.

Responsibilities

• Manage both Local and Exports Sales teams, including KPIs and budgets.
• Develop and implement a sales strategy for both Local and Export sales.
• Lead the sales team to achieve targets and manage customer expectations.
• Identify and generate potential leads and new markets.
• Manage sales processes to ensure efficiency and effectiveness.

Skills

Excellent verbal communication skills

Able to build and maintain deep customer relationships

The ability to sell products, services and close deals

Customer service skills

Strong technical ability

Leadership skills and ability to use initiative

Problem and conflict management skills

Proven track record in management role

Willing to travel

Job description

Responsibilities

• Manage both Local and Exports Sales teams: KPIs, sales planning, budgets
• Develop and implement sales strategy for both Local and Export sales
• Local and Exports sales budgeting and forecasting
• Lead sales team to achieve their targets
• Manage customer expectations and relationships
• Handling customer complaints and ensuring customer satisfaction
• Identify and generate potential leads and new markets
• New client acquisition
• Manage selected key accounts/customers
• Maintain relationships with key customers including facing key customers
• Manage sales pipeline and report on sales activity on a weekly basis
• Manage quotations and estimates to be done correctly and within set timeframes
• Manage customer base debtors and assist with follow-up payments
• Manage estimator and draughting department, balancing load and prioritizing enquiries
• Analyse sales data to adjust customer and market approach accordingly
• Manage sales processes to ensure they are efficient and effective
• Co-ordinate sales leads with the relevant group companies to discuss best approach
• Support sales team by ensuring factory production aligns with project dates
• Coaching, motivating, mentoring, building and supporting the sales team
• Build a solid, positive, customer-centric, ethical and high performing sales culture
• Exhibit at expos and trade shows
• Manage sales team commission monthly where applicable
• Ensure pricing and discount structures are revised regularly and communicated to Estimator team

Skills Requirements

• Excellent verbal communication skills
• Able to build and maintain deep customer relationships
• The ability to sell products, services and close deals
• Customer service skills
• Strong technical ability
• Leadership skills and ability to use initiative
• Problem and conflict management skills
• Proven track record in management role
• Willing to travel

Experience

• Solid understanding and experience in the retail industry
• Experience in sales and execution of capital equipment (preferably within the retail industry)
• Well networked within the franchise and corporate retail sector
• Refrigeration experience advantageous
• Experience in refrigerated cabinets and insulated cold / freezer rooms advantageous