Sales Consultant

3E08B082-980D-4660-9195-1F4Fa0519968; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury design company in Cape Town seeks a Sales Consultant to build relationships with architects and high-net-worth individuals. The role requires 3-5 years of consultative sales experience, a strong ability to understand client needs, and proficiency in tools like MRP Easy and Pipedrive. The ideal candidate will exemplify integrity and expertise, ensuring premium standards throughout the sales process. Competitive salary of R25-R30k monthly.

Qualifications

• 3-5 years proven experience in consultative sales, ideally serving HNWI or professional clients.
• Proficient in using multiple software platforms.
• Strong written and verbal communication skills.

Responsibilities

• Provide expert, consultative guidance to architects, designers, and private clients.
• Generate accurate, detailed quotes using MRP Easy software.
• Coordinate complex delivery logistics for local, national, and international orders.

Skills

Consultative sales experience

Relationship building

Interpersonal skills

Organizational skills

Emotional intelligence

Communication skills

Tools

MRP Easy

Pipedrive CRM

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

HALDANE is seeking a consultative Sales Consultant who excels at building trusted relationships with architects, interior designers, and high net worth individuals.

This role requires someone who understands that luxury sales is about guidance and expertise, not persuasion.

You will build trust through product knowledge, impeccable service, and genuine care for each client’s project success. We’re looking for: 3-5 years’ sales experience serving premium clients – ideally in interior design, furniture, architecture, or luxury goods. You have refined interpersonal skills and the ability to read clients’ needs intuitively.

You work collaboratively within a small team and bring integrity to every interaction.

Responsibilities

Client Engagement

• Provide expert, consultative guidance to architects, designers, and private clients.
• Respond professionally to enquiries via email, ecommerce, telephone, and in-person appointments.
• Develop deep understanding of clients’ projects, aesthetic preferences, and functional requirements.
• Guide clients through our collections, educating them on design features, material benefits, and customization options.
• Assist with finish selections, demonstrating refined understanding of colour, texture, and design trends.
• Send catalogues, price lists, and tailored product recommendations.

Sales Administration

• Generate accurate, detailed quotes using MRP Easy software.
• Manage client relationships and sales pipeline in Pipedrive CRM.
• Maintain consistent, professional follow‑up on quotes and enquiries.
• Gather complete client information: delivery details, finish specifications, billing information, quantities.
• Compile order documentation, including export paperwork.
• Process payments in accounting software.

Customer Delivery Logistics

• Coordinate complex delivery logistics for local, national, and international orders.
• Gather detailed delivery addresses and site access information.
• Obtain and manage transport and installation quotes.
• Schedule delivery dates and manage expectations.
• Facilitate 4‑way communication between delivery partners, interior designers, end customers, and production team.
• Proactively resolve logistics challenges and keep all parties informed.
• Ensure seamless delivery experience that reflects HALDANE’s premium standards.

Client Relations & Team Collaboration

• Build and maintain long‑term relationships with clients based on trust and expertise.
• Liaise with clients in a helpful, timely, and professional manner throughout their journey.
• Work collaboratively with the HALDANE team, supporting shared goals.
• Pursue new business opportunities while nurturing existing relationships.
• Represent HALDANE’s values of integrity, craftsmanship, and excellence.

Brand Representation

• Maintain immaculate showroom presentation.
• Represent HALDANE at trade shows, exhibitions, and industry events.
• Support website, ecommerce, and product configurator initiatives.
• Uphold HALDANE’s reputation through every client touchpoint.

Essential Requirements

Experience & Skills

• 3-5 years proven experience in consultative sales, ideally serving HNWI or professional clients.
• Demonstrated ability to build rapport with discerning, high‑status individuals.
• Experience in interior design, furniture, architecture, or luxury retail sectors beneficial.
• Comfortable learning and working across multiple software platforms (MRP Easy, Pipedrive CRM, Gmail, ecommerce systems).
• Proficient in Microsoft Excel and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.

Personal Attributes

• High emotional intelligence – read people well, adapt approach, build genuine connections.
• Team‑oriented mindset – thrive in collaborative environments and support colleagues’ success.
• Integrity and professionalism – do what you say you’ll do and represent the brand with honesty.
• Consultative approach – guide rather than push, educate rather than sell.
• Refined aesthetic sensibility – appreciate design, quality, and craftsmanship.
• Calm under pressure – manage complex logistics and competing priorities with grace.
• Professional maturity – represent HALDANE with polish and confidence.

Practical

• Valid driver’s license advantageous.
• Willingness to occasionally work trade shows or events.

Mid‑Level Role – Permanent Position

Remuneration: R25 – R30 per month (experience dependent).

Please submit your cover email, and CV to