Sales Assistant - Cape Union Mart - Clearwater

Cape Union Mart Group; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company based in Gauteng is seeking individuals with a strong focus on customer service for various roles. Applicants should have at least a Matric or equivalent and up to 6 months of retail experience. The position involves exceeding customer expectations, maintaining visual merchandising standards, and processing transactions. Candidates must be trustworthy, honest, and able to work retail hours. Knowledge of current trends and proficiency in Microsoft Office is advantageous.

Qualifications

• Up to 6 months retail experience.
• 1 year work experience within retail is advantageous.
• Ability to communicate effectively.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Maintain housekeeping and uphold visual merchandising standards.
• Transact all purchases and process various payment methods.
• Establish a professional relationship with customers.

Skills

Customer selling techniques

Sales maximization

Cash handling

Problem solving

Time management

Customer service

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.