Sales Assistance - Unicare Bassonia

Clicks Group; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail pharmacy in Johannesburg is looking for a Sales Assistant to join its Front Shop Team. The ideal candidate will have previous retail experience and be passionate about customer service. Responsibilities include assisting customers, restocking shelves, and maintaining high service standards. This permanent position offers an exciting opportunity to work in a dynamic environment.

Qualifications

• Essential: Grade 12 education.
• Previous retail, sales or customer service experience.
• Desirable: Maths 50% and English 50%.

Responsibilities

• Assist customers on the shop floor with product queries.
• Restock shelves and maintain displays.
• Monitor product expiry dates.
• Support in receiving and unpacking deliveries.
• Uphold high standards of customer service.
• Handle customer queries promptly.

Skills

Retail/FMCG background

Knowledge of customer service excellence

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Selling skills

Merchandising skills

Education

Grade 12

Maths 50% and English 50%

Job description

Overview

Are you passionate about customer service and interested in an exciting opportunity? Unicare is looking for a Sales Assistant to join the Front Shop Team. This role will be based in the 24hr Pharmacy in Bassonia, Johannesburg.

Listing reference: click_021586
Listing status: Online
Apply by: 23 September 2025

Position details

• Industry: Pharmaceutical Sector
• Job category: Retail Operations
• Location: Johannesburg
• Contract: Permanent
• Remuneration: Market Related
• EE position: Yes

Purpose

To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.

Job Objectives

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Minimum Requirements

Education

• Essential: Grade 12
• Desirable: Maths 50% and English 50%

Experience

• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

Job Related Knowledge And Skills

• Retail/FMCG background
• Knowledge of customer service excellence
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
• Selling skills
• Merchandising skills

Competencies

• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Coping with Pressures and Setbacks

Note: This role is expected to work shifts between 7am and 11pm daily, as per a roster.