Sales Advisor

FirstRand group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services company in Cape Town is seeking a Sales Advisor to manage client relationships and achieve sales targets. The ideal candidate will hold a Grade 12 qualification, possess an NQF Level 5 or higher FAIS recognized qualification, and have over 2 years of outbound sales experience. This role offers a challenging environment, opportunities for innovation, and the chance to contribute to a collaborative team. Candidates must also be adaptable, data-driven, and solution-oriented.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• Grade 12 (Matric) qualification required.
• NQF Level 5 or higher FAIS recognized qualification needed.
• Minimum of 2 years' experience in outbound sales.

Responsibilities

• Achieve sales targets and manage client relationships.
• Produce high quality work and adhere to compliance standards.
• Identify opportunities to increase sales revenue.

Skills

Sales target achievement

Client relationship management

Data analysis

Problem-solving

Education

Grade 12 (Matric)

NQF Level 5 or higher FAIS recognised qualification

2+ years’ experience in outbound sales

Job description

Description

Hello Sales Advisor. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team as a Sales Advisor, you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments. You will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now’s the time to imagine your potential in a team where experts come together and ignite effective change!

As part of our team at DirectAxis, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and enforce problems for investigation and resolution. Identify and escalation risk as a normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Adhere to quality standards, turnaround times and company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline management and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximise sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross‑selling opportunities.
• Drive adoption of digital and other self‑service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work‑related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

Education and Experience

• Grade 12 (Matric)
• NQF Level 5 or higher FAIS recognised qualification
• 2+ years’ experience in outbound sales
• Experience in achieving targets

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Solution driven
• Thrive in a collaborative environment

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

16/01/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. To fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The bank will keep this information confidential unless we are required by law to disclose this information to other parties.